Order Processing

Thank you for shopping at Trent Sneakers. Below are the terms and conditions that constitute our Shipping Policy. We process orders Monday through Friday (excluding public holidays).

Order Cut-Off Time: Orders placed before (GMT+00:00) Greenwich Mean Time (London) will begin processing the same business day.

Orders placed after 2:00 PM GMT will be processed on the next business day.

Handling Time

Once your order is placed, our team carefully packs and prepares it for shipment.

Handling Time: 1–2 business days.

Orders are fulfilled Monday to Friday.

Transit Time

After your order has been shipped, delivery times may vary depending on your location.

Transit Time (All Destinations): 3–8 business days.

We ship Monday to Friday, excluding public holidays.

Total Estimated Delivery Time

Your total delivery time is the sum of handling time and transit time.

Estimated Delivery: 4–10 business days from the date of your order.
This estimate may vary during peak seasons, holidays, or due to carrier delays.

Shipping Origins 

Our products are dispatched from our fulfillment centers located in Stennack Gardens, Higher Stennack, Saint Ives, TR26 2RR, UK, to ensure the fastest possible delivery to your location.

Shipping Costs

We are pleased to offer Free Standard Shipping on all orders, with no minimum purchase requirement.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to follow your package’s journey until it reaches your door.

Delays & Exceptions

While we make every effort to ensure timely delivery, circumstances beyond our control—such as severe weather, natural disasters, or carrier disruptions—may cause delays.
We appreciate your understanding in such cases.

Contact Us

If you have any questions regarding your order, shipping, returns, or our products, please contact us using the details below.

Business Name: Trent Sneakers
Business & Fulfilment Address: 10 Ferndale Grove, East Boldon, NE36 0TG, United Kingdom
Email: support@trentsneakers.co.uk
Phone: +44 7744 923 813
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (UK Time)